Lead Motor Insurance Fraud Analyst
- Haywards Heath
- Posted 21st Feb 2012
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Posted by:
Centrepoint Recruitment Consultants
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Salary:
£26000 - £29000 per annum
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Job Type:
Permanent
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Address:
Alma House
Alma Road
Reigate
RH2 0AX
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Contact:
01737240107
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Reference:
21173/25
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Job Description
Lead Motor Insurance Fraud Analyst – West Sussex – up to £29,000
Our client is a leading on line insurer that is actively seeking an experienced Fraud Analyst to join their team. You will show leadership and management of the Analysis & Research team within counter Fraud, to ensure that counter Fraud provides a valued, effective and efficient range of counter fraud services to the business, and that fraud management is successfully embedded within the business.
Job Responsibilities:
- Support the Director of Fraud in the formation, delivery and management of counter fraud services to the business, to include as necessary deputising for the Director.
- Lead, manage, develop and coach a team of Fraud
- Analysts and Researchers.
- Design, implement and manage a process for fraud risks identified by SIRA and other fraud prevention systems used by CFS, to include caseload allocation, research, investigation, conclusion and referral/reporting to business areas and the Investigations & Intelligence team within CFS, adhering to SLA’s.
- Prioritise matches for further action and investigation by the Company MLRO as applicable.
- Ensure timely and accurate loadings are made to SIRA, CIFAS and the Insurance Fraud Register, and ensure supporting records are in place that are compliant with the use of such systems.
- Monitor and analyse the performance of Company fraud prevention systems (including SIRA), to include automated rules and scorecards, periodically recommending changes to rules and scorecards as applicable.
- Using Company data and information ensure regular detailed analysis is undertaken to identify patterns and indicators of fraudulent activity, and timely reports produced for the Director of Fraud and business areas as applicable.
- Complete ad-hoc data and information analysis at the request of the Director of Fraud.
- Work closely with the Company MI team to ensure new and emerging fraud risks are promptly identified and reported on.
Experience
- Interrogation and analysis of significant and complex data sets, to identify trends, patterns and indicators of fraudulent/ irregular activity.
- Use of fraud prevention systems (e.g. SIRA, CIFAS).
- Analysing and monitoring the performance of automated fraud prevention systems.
- Production of high quality data analysis reports.
- Strong motor claims and policy experience.
- Managing/leading a fraud team.
Skills
- Excellent communication skills, both verbal and written.
- Negotiation and influencing skills.
- Good time management and organisation skills with the ability to prioritise work.
- Strong analytical and problem solving skills, with the ability to adopt a logical approach to resolving problems.
- Strong customer service skills.
- Good numeracy and literacy skills.
- Computer literate, to include Word, Excel (advanced level), PowerPoint, the Internet and data analysis tools.
- Analysing data and information.
- Excellent report production skills.
- Coaching and training staff.
Knowledge
- How data and information analysis is used in the identification of fraudulent activity.
- Rules based fraud prevention systems.
- Data analytics.
- Excellent knowledge of processes and tactics used to investigate and manage insurance fraud, and a solid understanding of relevant fraud related legislation.
- Excellent knowledge of FSA requirements (including TCF) and the regulatory framework relating to general insurance.
- Sound understanding of all aspects of motor insurance.
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